CWS Welcomes New Director of Information Technology

Chris Edwards has been hired as the new Director of Information Technology at CWS. His extensive background includes a history of working in various different industries, such as retail, manufacturing, warehouse, heavy machinery and even health care.

As someone who always enjoyed trying to figure out how things work and how to make them perform better than they did before, Chris knew he wanted to dive into the field of Information Technology. With over 20 years of experience in IT, he explains that it has helped him develop a strong expertise in service management, process improvement, technical support, and ultimately develop a deep understanding of business needs and challenges within the industry.

Chris says his #1 goal is “to improve our processes to build into creating a seamless IT experience for everyone.”

At his previous job, he managed IT Operations, Infrastructure, Service Desk and direct reports for 16 sites across the entire state of South Carolina with over 800 end users. Chris holds credentials of Microsoft Certified Solutions Expert (MCSE) and ITIL Practitioner, which has allowed him to perform the most effective practices and standards for IT service delivery and performance.

Aside from IT, Chris enjoys doing all the outdoorsy things. He loves fishing whether it be offshore, inshore or freshwater. He also spends his time golfing, kayaking, and traveling.

Ray Gibson

With your oversight, the City’s water and sewer operations have greatly improved. CWS clearly understands the needs of the City, its operations, and our desire to provide a first-class interaction with the citizens of Fayetteville. Your organized approach and effective communication allow for key decision-making in providing cost-effective solutions required on all water and sewer-related projects. I greatly appreciate your team’s attention to detail and quality and look forward to our continued partnership.

Bobby Marr

The knowledge, dedication and professionalism of the Clearwater Solutions personnel has turned our plant operations around completely since they were hired by the City. They have taken our wastewater treatment plant from chronic monthly violations to violation free for the past several months! It truly feels like a partnership instead of just another contracted service.


CWS, Mark Pressgrove, and his team of professionals always go above and beyond the call of duty when it comes to the needs of the Town of Walls’ sewer system and our residents. CWS is always quick in response to our sewer issues and determining the problem in a swift manner saving the Town time and money. I wouldn’t hesitate to recommend their services to anyone.


ClearWater Solutions, LLC has gone above and beyond in operating and maintenance of the Hall County sewer system of 0.75 MGD plant, 19 pump stations and over 350,000 LF of mains. They have provided a high quality of customer service to both Hall County staff and its citizens. I strongly recommend them for anyone who’s looking to hire an outstanding O&M company.