By: Paul Quentel, CEO, ClearWater Solutions
As a leading provider of operations and maintenance (O&M) services for water and wastewater systems across eleven southeastern states, ClearWater Solutions has become a trusted partner to more than 100 public and 500 private systems that recognize the value our team consistently delivers.
ClearWater Solutions’ greatest differentiator is its size. While our company is large enough to have the financial stability and depth of resources to tackle even the most complex systems, our smaller size provides flexibility and hands-on leadership that is unique in this industry. This agility allows us to remain responsive, flexible, and fully attentive to the ever-changing needs of each client we serve.
So how do we use our smaller size to benefit our clients?
We serve clients of all sizes and complexities.
ClearWater Solutions proudly partners with a wide range of clients. No client is “too small” or “too challenging”. In fact, while many of our competitors choose to pursue work that fits within certain parameters, our company has found great success in serving a diverse range of clients.
We provide tailored contractual services.
ClearWater Solutions understands that not all systems or facilities are the same, so it makes sense that your contract should be specific to your needs. A critical part of our approach is that we listen and gain a true understanding of the client’s needs before we begin work and throughout the life of the contract. We maintain consistent, ongoing communication with our clients, allowing us to proactively adapt to their changing needs and continue delivering optimal results.
We offer competitive pricing with minimal overhead.
ClearWater Solutions takes pride in the fact that we have low corporate overhead costs. While some O&M companies offer in-house engineering, tank maintenance, or other specialities, we collaborate with trusted third-party experts as needed—ensuring clients pay only for the services they require.
We can mobilize quickly in times of need.
Corporate bureaucracy poses challenges and takes up precious time in times of emergency. ClearWater Solutions’ streamlined structure and empowered leadership allow us to mobilize rapidly—without delays caused by corporate red tape. Whether it’s storm recovery or urgent repairs, our team is ready to respond, and our managers are equipped to make decisions on the spot. This flexibility ensures that our clients and the communities in which we serve are always supported by more than just the local team.
We provide “hands-on” leadership in all aspects of our company.
Exceptional service starts with engaged leadership. Every one of our Project Managers has direct access to me — they have my personal cell number and are encouraged to reach out anytime with concerns or challenges. I welcome that level of communication.
